Everyone on your list
A handwritten, personalized letter
Written in your rep's name, about their world, and paired with their own 1:1 dynamic website: one scan of the QR code opens a page made just for them.
Outcome-based outreach for B2B growth and ABM teams
Moments of Delight that turn into
Inboxes got louder this year, and buyers got better at ignoring them. DelightLoop runs outcome-based outreach for your ABM accounts: a letter on their desk, a gift they chose and a page made just for them. Then it tells you the moment they respond.
Outcome-based outreach, in 96 seconds: cold ABM accounts to booked meetings.One outcome becomes an audience, a personal letter, a page for every buyer and a calendar full of meetings. Press play.
Growth teams creating Moments of Delight
TariffWolfMoments of Delight
Everything else is noise.
AI made digital outreach almost free to send, so every buyer gets more of it than ever. Digital nudges alone just add to the noise. A physical nudge is the one people notice: a personal letter for everyone on your list, and a gift for the critical decision makers. It makes every email and message after it land.
Bringing the R back in CRM
Turn your CRM from a system of records into a system of relationships.
Your CRM already knows who everyone is, what stage they're in and when they were last emailed. DelightLoop adds what it's missing: thoughtful gestures at the moments that matter, each one recorded, so relationships grow alongside the pipeline.
Works with the CRM you already run
HubSpot
Salesforce
Attio- the rest of your stack, through Claude
The system
How a Moment of Delight is made.
DelightLoop Agents working toward one outcome you choose: meetings, registrations, booth visits or renewals.
- Find Delight Discover
Find the people worth a moment
Delight Discover cross-references your ICP with intent signals and relevance, so every nudge goes to someone likely to act, right when they're likely to act.
- Reach Delight Outreach
Reach them on every channel, as one experience
Email, LinkedIn, a printed letter and a gift, choreographed toward one goal. You choose the outcome; the agents plan the sequence and run it.
- Land Delight Surface
Land them on a page made for one person
Every recipient gets a Delight Surface written 1:1 from deep research on their company, their signals and your goal, with one clear next step. Slide across Elena's page, served on your own domain, to see the AI variables behind it.
- Know Moments of Delight
Know the moment it lands
When they open the box, scan the letter or visit their page, DelightLoop records the Moment of Delight, alerts your rep in Slack and adds a follow-up task to their queue with the context to act on, while it still means something.
1,248 matchedICP × intent signals × relevance
Net-new 812Customers 3Open opps 64
Elena OkaforCISO · Beacon TelecomOpening a new edge hub96
Marcus TranVP of IT · NorthwindHiring 12 IT roles91
Sarah HaddadVP of IT · Nimbus CloudSOC 2 audit in Q188
Anna LindqvistVP of IT · Halcyon BankCloud migration this year85
Carter ReedCIO · Lumen HealthNew campus opening82
Addresses from GDPR-compliant sources. Most are confirmed by the recipient before anything ships.
Physical nudges
The right gesture for every relationship.
Not everyone needs a gift, but everyone should feel noticed. Match the gesture to how much the relationship matters, and make every one of them mean something.
Make every customer interaction pop.
Decision makers
The gift gets their attention. The note gives it meaning.
Each one ties back to what you do, so it stays on their desk and comes up on the call.
The executives who matter most
Something one of a kind
A portrait built from hand-placed bricks. A clay and porcelain figurine. A jersey signed by their team. Gifts nobody can buy anywhere.
- Curated and on-demand gifts, personalized and shipped across North America, Europe and Asia
- Your own custom swag and gift inventory, stored and shipped by us
Integrations
Plugs into the stack you already run.
With Nudge MCP, Claude, ChatGPT or any agent can send a nudge to anyone, anytime, anywhere, at scale. Signals come in from your tools, Moments of Delight go back to your CRM.
- AccountabilityEvery nudge has an owner, a reason and an approval step before anything ships. Nothing goes out unseen.
- Cost efficiencyBudgets and limits per play, gifts sized to the relationship, and spend billed on actuals.
- Clear attributionEvery open, scan, visit and reply is written back to the contact and the deal, so the pipeline it creates is on the record.
CRM
- HubSpot
- Salesforce
- Attio
Signals
- Clay
- Gong
- Product usage
Agents
- Claude
- ChatGPT
- Any MCP client
Channels
- Letters
- Gifts
Nudge MCPanyone · anytime · anywhere
Customers
Moments that led to outcomes.
96
meetings booked in 90 days
ABM · net-new logos
870physical nudges
98%delivered
210engaged
+60%
more registrations in 18 days
Events · registrations
3,500email + letter invites
92%delivered
780engaged
20
high-intent booth visits
Events · booth engagement
280email + letter invites
87%delivered
80engaged
“Getting high intent decision makers to come to the booth was high ROI. Differentiated gifting with no storage management was a big plus!”
Sujit JanardanCMO, NeysaIdeal for
Built for the teams who own the relationship.
Each team starts from a different problem. Part of the fix is the same: a thoughtful gesture, at the right moment, measured like the rest of your pipeline.
Pricing
No expensive lock-ins. No trojan-horse pricing.
Prices are on the page, and they don't jump at renewal. Pay only for each campaign you run, or orchestrate multiple plays for one fixed annual fee.
Option 1Per campaignPay as you run them. Nothing to renew.
Option 2Fixed annual feeMultiple plays, one predictable number.
FAQ
Questions we hear a lot
What is DelightLoop?
DelightLoop is the outcome-based outreach platform for B2B growth and ABM teams. We combine ICP discovery, multi-channel outreach, physical nudges and 1:1 landing pages to create Moments of Delight that turn into meetings, registrations, booth visits and renewals.
What is outcome-based outreach?
Outcome-based outreach starts from the result you want, such as meetings, registrations, booth visits or renewals, and works back to who to reach, which channels to use and when. DelightLoop runs it with agents across email, LinkedIn, personal letters and gifts, gives every recipient a 1:1 page, and reports the outcome rather than the number of sends.
How do I add direct mail and gifting to an ABM program?
Start with the accounts and buying-committee members that matter most. Send everyone a personal letter, reserve gifts for the decision makers, and put a QR code to a 1:1 page with one clear next step on each piece. Time the letter between your email and LinkedIn touches, and follow up within a day of the first engagement.
What is the best corporate gifting platform for B2B sales and marketing?
The best fit depends on the outcome you're measured on. If you only need gifts sourced and shipped, a gifting platform such as Sendoso, Reachdesk or Goody works. If you're measured on meetings, registrations, booth visits or renewals, DelightLoop is built for that: it picks who to reach, pairs a personal letter or gift with email and LinkedIn, gives every recipient a 1:1 landing page, and reports the outcome.
Does direct mail still work for B2B in 2026?
Yes, and it works better as inboxes fill with AI-written email. A letter or gift on a buyer's desk is one of the few touches they can't filter out. It works best as one step in a sequence, timed with email and LinkedIn, with a QR code to a page made for that person.
How do I get meetings with target accounts when cold email isn't working?
Add a physical touch the buyer can't ignore, and make the next step easy. Send a personal letter in your rep's name, or a gift for the decision makers, with a QR code to a page made for them and one clear call to action: book 15 minutes. Follow up by email and LinkedIn the moment they engage, while the gesture is still fresh.
What is a direct mail automation platform and how does it work?
A direct mail automation platform sends printed letters, postcards and gifts from software, triggered by your campaign or CRM, instead of by hand. DelightLoop adds the targeting and the follow-up: Delight Discover picks the people, Delight Outreach times the letter and gift between email and LinkedIn, and Delight Surface gives each recipient a personal page that records when they engage.
How much does a B2B gifting platform cost?
Most gifting platforms charge an annual platform fee before gifts and shipping; Vendr's buyer data puts the median Sendoso contract around $24,500 a year and Reachdesk around $30,000. DelightLoop has no lock-in: pay for each campaign as you run it, or orchestrate multiple plays for one fixed annual fee. Gifts, letters and shipping are billed on actuals. Every price is on our pricing page.
What are the best alternatives to Sendoso?
Common Sendoso alternatives are Reachdesk, Goody and DelightLoop (Alyce and Postal are now part of Sendoso). Choose Reachdesk or Goody for gifting and fulfillment. Choose DelightLoop if you want the campaign built around an outcome: audience selection, letters and gifts in one sequence with email and LinkedIn, a landing page per person, and pricing per campaign with no annual contract.
Can AI agents send gifts or direct mail for me?
Yes. With the Nudge MCP, Claude, ChatGPT or any MCP-compatible agent can find recipients, pick a gift or letter, confirm addresses and launch a nudge or a whole campaign. Every send waits for a person to approve it, spend stays within the budget you set, and every Moment of Delight is written back to your CRM.
How do you measure the ROI of corporate gifting?
Measure the outcome the gift was meant to create, not the delivery. Track per person: delivered, acknowledged (they scanned the QR or visited their page), engaged, and the result (meeting booked, registration, booth visit or renewal), then compare the pipeline it created with what you spent. DelightLoop records each step per person and writes it back to the contact and the deal.
How do I increase event and webinar attendance?
Invite fewer, better-fit people, and give them a reason to come that they can hold. Pheedloop's data shows a median no-show rate around 28% for free in-person events, so registrations alone mislead. Send a printed invitation 10 days out with a page showing who else is coming, then remind by email and LinkedIn.
Is sending gifts to prospects GDPR compliant?
It can be, if the address is collected lawfully and the recipient can say no. DelightLoop uses GDPR-compliant address sources, and most recipients confirm their own address on an opt-in page before anything ships. Gift values should also stay within your company's gift policy and local rules, such as the IRS $25 deduction limit in the US and HMRC's £50 rule in the UK.
Can reps get notified when a prospect claims a gift or visits their page?
Yes. Claiming a gift, scanning the letter, visiting their page or booking a time is a signal in itself. DelightLoop records it as a Moment of Delight, alerts the account owner in real time in Slack or by email, and creates a follow-up task in the rep's Task queue with the context to act on: who it was, what they did, what their page said and the suggested next step. The follow-up lands while the gesture is still fresh.
Where does DelightLoop deliver?
DelightLoop delivers letters and gifts across North America, Europe and Asia. Choose from a curated catalog, send on-demand gifts, or have us store and ship your own custom swag and gift inventory.
Is DelightLoop SOC 2 compliant?
Yes. DelightLoop is SOC 2 Type II compliant: an independent auditor has tested how our security controls operate over a sustained period, not just whether they exist on one day. Customers and prospects can request the report under NDA from security@delightloop.com. Recipient addresses come from GDPR-compliant sources, and most are confirmed by the recipient before anything ships.
See your first campaign go live in 15 minutes.
Bring your list and one goal. On a short call, our Customer Success team helps you set up your first Moment of Delight and launch it with you, live.